Home Services
BILT for HVAC Contractors
BILT is the outbound and follow-up engine HVAC contractors use to turn estimates into installs. It answers every lead and missed call in seconds by text and email, follows up on $6,000–$12,000 system quotes until they book, and reactivates your install base each spring and fall for tune-ups, IAQ add-ons, and replacements before the unit dies in a heat wave.
HVAC runs on two clocks — the emergency call that has to be answered before the homeowner dials the next company, and the slow burn of a replacement quote a family sits on for weeks. Miss the first and you lose a same-day service ticket; drop the second and a $9,000 install goes to whoever followed up. Most shops are great in the field and quietly leaking jobs at both ends of that timeline.
BILT closes both gaps. New leads and missed calls get an instant text and email while the tech is still on a roof, replacement quotes get a persistent multi-touch sequence across email and SMS, and your existing install base gets pulled back in for seasonal maintenance, filter and IAQ upsells, and aging-system replacements. Join the waitlist to run it for your shop.
Sound familiar?
Replacement quotes go cold
A system swap is a $6,000–$12,000 decision a homeowner takes time on. You send the estimate, they ghost, and the job lands with the contractor who kept texting. One quote per follow-up isn't a sequence — and most shops stop after a single voicemail.
Missed calls in peak season
The first 90-degree day floods your phones and the techs are all out. Every call you can't pick up is a homeowner already dialing the next listing. Without an instant text-back, those leads are gone before lunch.
An install base you never mine
You have hundreds of past customers whose units are aging out and whose tune-ups are overdue, sitting in a spreadsheet nobody works. That list is the cheapest lead source you own, and most of it goes untouched until the system fails on a holiday.
The fix
What BILT runs for hvac contractors
PLAY // 01
Instant response on every lead and missed call
New web leads, form fills, and unanswered calls get a personalized text and email within seconds — booking the service window or estimate before the homeowner moves on. Missed-call text-back catches the peak-season overflow your techs can't.
PLAY // 02
Persistent quote follow-up
Replacement and install estimates enter a 7–10 touch sequence across email and SMS, with AI answering financing, timeline, and efficiency questions and nudging toward a booked install date — without you remembering to chase.
PLAY // 03
Seasonal install-base reactivation
Spring AC and fall furnace campaigns go out automatically to your past customers — tune-up reminders, IAQ and filter upsells, and replacement offers targeted at units past their service life, turning your old jobs into this season's revenue.
PLAY // 04
Reviews and referrals on autopilot
After a completed install or service call, BILT asks the happy customer for a Google review at the right moment and prompts referrals, compounding the local reputation that wins the next quote without a price war.
Questions
How does BILT help HVAC contractors close more replacement quotes?
It runs a persistent follow-up sequence on every system estimate — 7 to 10 touches across email and text over two weeks — answering financing and efficiency questions and nudging toward a booked install date. Since most shops stop after one voicemail and homeowners need several follow-ups before committing, simply staying present wins jobs you'd otherwise lose to the contractor who kept calling.
Can BILT catch the calls my techs miss during peak season?
Yes. Missed-call text-back instantly texts any caller you couldn't answer, acknowledging them and offering to book by message. On the first hot day when every tech is out and the phones are ringing off the hook, that recovers the homeowner who'd otherwise hang up on your voicemail and dial the next company.
How does BILT reactivate my existing HVAC customers?
It works your install base automatically — spring AC and fall furnace tune-up reminders, IAQ and filter upsells, and replacement offers aimed at units past their service life. Your past customers are the cheapest leads you own, and BILT mines that list every season instead of letting it sit until a unit fails.
When can HVAC contractors start using BILT?
The home-services vertical is launching soon and currently open by waitlist. Join the waitlist and you'll be among the first shops onboarded when it opens.
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