Home Services
BILT for Plumbing Companies
BILT is the follow-up engine plumbing companies use to capture emergency calls and close bigger jobs. It text-backs every missed call in seconds so a burst-pipe caller books with you instead of the next listing, follows up on water heater, repipe, and sewer-line quotes until they convert, and asks every satisfied customer for a review while the relief is fresh.
Plumbing demand is split between the panicked emergency — a flooding basement at 9 p.m. — and the considered project like a repipe, water heater, or sewer-line replacement that a homeowner shops around. The emergency caller hires whoever picks up or texts back first; the project buyer hires whoever follows up. A plumber strong in the truck still bleeds both if the phone goes to voicemail and the quote never gets a second touch.
BILT answers the emergency the instant your phone is busy and keeps the project quote alive until it books. Missed calls trigger an immediate text, new leads get an instant response, four- and five-figure estimates enter a real follow-up sequence, and past customers get pulled back for water heater age-outs and annual service. Join the waitlist to put it to work.
Sound familiar?
Emergency calls go to voicemail
A homeowner with water on the floor doesn't leave a message — they hang up and dial the next plumber. If you're on a job and can't pick up, that emergency ticket is gone in the seconds it takes them to tap the next result.
Big-ticket quotes never get a second touch
Repipes, sewer lines, and water heater replacements run $3,000–$15,000 and homeowners deliberate. You quote once, hear nothing, and the job quietly goes to a competitor who followed up three times while you moved on.
Past customers forgotten until they break
Every water heater you installed is aging toward failure and every drain you cleared can clog again, but nobody works that list. So the repeat call goes to whoever shows up in search instead of the plumber who already did the work.
The fix
What BILT runs for plumbing companies
PLAY // 01
Missed-call text-back on every emergency
Any call you can't answer gets an instant text offering to dispatch or book — so the burst-pipe homeowner stays with you instead of dialing down the list. This alone recovers the emergency revenue most shops lose to a busy line.
PLAY // 02
Quote follow-up that closes projects
Water heater, repipe, and sewer estimates enter a multi-touch email and SMS sequence with AI fielding cost, timeline, and financing questions — keeping your bid present through the days a homeowner takes to decide.
PLAY // 03
Install-base reactivation
BILT reaches back to past customers for water heater replacements as units age past 10–12 years, annual drain and maintenance offers, and seasonal reminders — turning one-time service calls into a recurring revenue base.
PLAY // 04
Reviews while the relief is fresh
Right after you stop the leak or clear the line, BILT asks the grateful customer for a Google review and invites referrals — building the reputation that earns the next emergency call without bidding against the cheapest plumber in town.
Questions
How does BILT capture emergency plumbing calls I can't answer?
Missed-call text-back instantly texts any caller who reaches a busy line or voicemail, acknowledging the emergency and offering to dispatch or book by message. Since a homeowner with a flooding basement hangs up and dials the next plumber rather than leaving a voicemail, that instant text keeps the ticket with you instead of a competitor.
Can BILT help me close more water heater and repipe quotes?
Yes. Those $3,000–$15,000 projects get a multi-touch email and text sequence with AI answering cost, timeline, and financing questions, so your bid stays present through the days a homeowner deliberates. Most plumbers quote once and move on — staying in the conversation is what converts the job.
Does BILT work my existing plumbing customers?
It reactivates your install base automatically — water heater replacement offers as units pass 10 to 12 years, annual drain and maintenance reminders, and seasonal nudges. Your past customers are your cheapest leads, and BILT works that list instead of letting the repeat call go to a stranger in search results.
When can plumbing companies start using BILT?
The home-services vertical is launching soon and is open by waitlist right now. Join the waitlist to be among the first plumbing companies onboarded at launch.
Go deeper